How to Use Big Data Analytics to Steer Your Business in the Right Direction
Blog 10: How to Use
Big Data Analytics to Steer Your Business in the Right Direction
Amy Le - 黎草嵋
D0731311
By analyzing very large data sets using sophisticated
algorithms, it is possible to gain deep insights that are only possible thanks
to the huge volume of data involved. For businesses, this presents a number of unique
opportunities. Here are just some of the ways that big data analytics can
benefit modern businesses.
Make More Informed Decisions
For any business, its customers and users are their most
important assets. In order to lead a successful business, you need to have a
strategy for attracting new customers to your business while also retaining the
customers who are already using your business. Competition is stiff and if you
don’t look after your customers, another business will come along and poach
them.
Big data can offer businesses unprecedented insight into
consumer psychology and the behavior of their customers. With this information
in hand, businesses can make more informed decisions about their day to day
operations so as to retain as many customers as possible and minimize their
churn rate.
Big data also enables businesses to identify trends that
they can use to acquire new customers. For example, someone planning to launch
an e-commerce store today will need to decide on hosting, payment processors,
web design platforms, and a range of other things they need to get their site
off the ground. If there is clear data showing that e-commerce stores
selling through quality platforms, for example, are doing better than
those using other platforms, it makes sense to choose them over alternative
options.
Make Smarter Marketing Decisions
Good marketing is about much more than just your budget. Any
business can throw money at a marketing campaign, but that doesn’t necessarily
mean it is going to achieve anything. After all, the audience that sees your
marketing doesn’t know or care how much money has gone into it. Good marketing
is about making smart decisions, something that is much easier to do when your
decisions are based on hard data.
Of course, if your competitors have a significantly bigger
marketing budget than you do, they have a clear advantage. However, this is not
an insurmountable barrier. By utilizing big data analytics, you can devise a
much more targeted marketing campaign that prioritizes getting your marketing
in front of people who are likely to respond well to it, rather than as
many people as possible.
Better Risk Management
We are currently living through an unprecedented
economic shock. As a result, entrepreneurs are currently facing a level and a
type of risk that is completely new to them. Managing risks is a core component
of managing a business. There are few certainties in the world of business and
most operational decisions that businesses make come with some level of risk
attached.
However, by utilizing big data to make more informed
decisions, you can drastically reduce the level of risk you are exposed to.
Data analytics won’t eliminate risk from the equation altogether, but it will
greatly reduce it.
Data is becoming ever more important to businesses,
informing their decision making and enabling them to turbocharge their
operations. With the power of big data analytics on your side, you can make
better decisions and outmaneuver your rivals.
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