Big Data case study: 5 relevant examples from the airline industry



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Connie 吳霈晴



With the summer vacation coming, travel is the one that people love to do during vacation, especially long vacation, going abroad may be the first choice for many travelers. So this makes me think of what is the relationship between big data and airplanes? How will it apply on the airline industry? This article tells about the benefits of big data on airlines, which covers three main advantages.


1.     Smarter maintenance
2.     Safer flights
3.     Improve service


The first one includes the fuel of airplane, by analyzing and predicting, the article takes some specific airplane company as an example, giving the real number and how much they save the cost. Second, safety. Like this kind of transportation has a higher risk to take, if have the big data’s help, they can collect the in-flights data, air traffic control information, and some natural prediction such as weather forecast to detect the risk. Third, improve the service. As a customer, being well-served is a wonderful thing. They use big data by knowing customer’s behavior and they are able to generate the personalized offers. To be more precise, the flying tickets, baggage fees, and onboard refreshments.


And also this article has 5 cases, each case has taken one airline company as an example, you can click the link at the top of the blog. The 5 cases will follow this five: encouraged loyalty, get to know the customer, deploy the artificial intelligence, in-flight intelligence, and making lost bags a thing of the past.

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