How retailers are using big data to their advantage
Name: Joanna
Student ID: D0711965
Blog#1: How retailers are using big data to their advantage
Website: https://insidebigdata.com/2017/01/21/how-retailers-are-using-big-data-to-their-advantage/
Big data is an important tool to help in different industries. In the business world, big data analytics is one of vital tool which can help predict the customers’ wants.
It is important for retailers to know and understand their customers, by big data in retail, retailers can know what customer will like and buy in the future.
If customers do online shopping, retailers can look through what customers are interested in, and add into the cart. Or even if the customers buy in-store, retailers can sometimes use the camera on your phone to know which area of stores do the customers visit. All in all, these all help retailers to predict what customers will buy.
Big data helps retailers to stop wasting money by producing what everyone wants and what is the dead-end product. Furthermore, it helps in sale pricing either, so they use the data last year to see what attracts customers.
Big data are used in different aspects. For retailers, it helps to let them understand customers, predict the demand, know the market trend. These all help retailers to decrease the wastes and provide customers the right products at the right time and the right money. But for customers, I think it’s a bit of no privacy. Retailers get all the information from customers by their Internet behavior or even camera on customers’ phones. In conclusion, big data has both advantages and disadvantages, it depends on how you look at it.
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